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Do you have a common definition of Needs?

Does your organisation have a common definition of 4-6 Customer Needs.

Needs are those things you have to
deliver really well otherwise the customer would say that the service, product or experience is failing.

By completing this survey and confirming your email
address we are able to send you a assessment of your potential to meet your customer needs. We will not share your email with third parties.
Internal Consulting Group UK ltd
www.internalconsulting.com

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* 1. What is your job role?

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* 2. In which country do you operate?

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* 3. If you would like to receive the assessment of your potential to meet your customers Needs please confirm your email address

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* 4. Which of the following best describes the principal industry of your organization?

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* 5.
How many Needs do you have a commonly understood definition of?

A need is something that must be there or the
Product, Service or Experience is failing!

0 Number of Needs 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 6. Please write one word that describes each of the Needs you have defined

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* 7. How well are your Needs communicated and understood across your organisation, where 0 is not communicated or understood to 10 everyone knows and can quote them

0 10
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i We adjusted the number you entered based on the slider’s scale.

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* 8. Do you use a metric to discover if your customer Needs are being met?

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* 9. If you Answered Yes to question 4 which Metric do you use?

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* 10. If you use a another score please describe it

0 of 10 answered
 

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